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| FOR IMMEDIATE RELEASE |
Beth Givens |
Susan Grant Vice President Public Policy National Consumers Leauge (202) 835-3323 Ram Avrahami Director The NAMED (703) 908-9125 avrahami@pistons.cybercon.com Jean Ann Fox Director Consumer Federation of America (757) 867-7523 jafox@erols.com |
May 12, 1999 - Nearly one year ago, the Federal Trade Commission surveyed
commercial sites on the World Wide Web and found that there was no
information about privacy on the vast majority of sites oriented toward
consumers. Today the Draft Georgetown Internet Privacy Policy Survey,
finds that while more Web sites are communicating to consumers about
privacy, meaningful and effective privacy protections for consumers are
still few and far between. While 65.7% of the Web sites are providing
consumers with at least some information aobut their use of personal
information, less than 10% are meeting the basic requirements for privacy
notices called for by Industry leaders, the Administration, the Federal
Trade Commission, and the advocacy community.
Key survey findings:
Advocates reiterated their call for effective privacy protections based on
the Fair Information Practices first created by a Congressional Commission
over 20 years ago. Susan Grant, Vice President of Public Policy at the
National Consumers League said, "It's time to stop asking if
self-regulation alone will work. The right question for the FTC, Industry,
and Congress to ask is: 'How do we ensure that consumers' privacy is
protected on the Net.'"
Jerry Berman, Executive Director of the Center for Democracy and
Technology, added, "Rather than being used as a political football, the
survey and ongoing industry and advocacy efforts should provide the factual
basis for all parties to come together and develop the mix of
self-regulation, regulation, technical tools and education to provide
privacy protections across the 'Net."
Jean Ann Fox, Director of Consumer Protection at Consumer Federation of
America, said "Consistent privacy policy notices and Fair Information
Practices are essential for consumer confidence in the global electronic
marketplace. The current uneven notices are confusing to consumers."
"Everyone should be entitled to privacy -- online and offline," noted Beth
Givens, Project Director of the Privacy Rights Clearinghouse.
Recognizing that the ongoing efforts of Truste, BBB Online, the Online
Privacy Alliance and others are critical, Ken McEldowney, Executive
Director of Consumer Action said, "We look forward to working with
industry leaders but we must ensure that privacy protections are ubiquitous
and enforceable all across the Web." Ram Avrahami, Director of The NAMED,
a citizens privacy group, said, "We need to recognize that the survey only
measured one element of Fair Information Practice -- Notice -- and that
there is still a long road ahead to ensure the full range of Fair
Information Practices are in place on the Web."
The Georgetown Internet Privacy Policy Survey was conducted by Mary Culnan
with encouragement from the FTC and funding from several companies and
trade associations. The Survey benefited from the advice and input of a
diverse advisory group composed of the consumer and privacy organizations
above, along with companies and trade associations working on Internet
privacy. The survey consisted of a random sample from a pool of 7,500 of
the most visited Web sites (in January 1999). The original FTC survey
conducted in 1998 looked at a much larger random sample of 674 U.S. .com
sites out of a base of 226,644. Comparisons between the two survey's
findings should be done with caution.
Also released today was another privacy survey, this one commissioned by
the Online Privacy Alliance, a coalition of businesses and trade groups, to
look at 100 most popular web sites.
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