Justin Brookman
Senior Resident Fellow

Justin Brookman is a Senior Resident Fellow at the Center for Democracy and Technology focusing on consumer privacy issues.  Prior to joining CDT in January 2010, Mr. Brookman was Chief of the Internet Bureau of the New York Attorney General's office.  Under his leadership, the Internet Bureau was one of the most active and aggressive law enforcement groups working on internet issues, and Mr. Brookman brought several groundbreaking cases to protect the rights of online consumers. He brought the first regulatory actions against spyware and adware companies, as well as against the advertisers who funded those companies.  He also brought several privacy cases against companies who misused or misappropriated consumers' personal information, including the first enforcement of Gramm-Leach-Bliley's restrictions on the use of consumer financial data.  In 2009, Mr. Brookman brought the ... More »

Justin Brookman is a Senior Resident Fellow at the Center for Democracy and Technology focusing on consumer privacy issues.  Prior to joining CDT in January 2010, Mr. Brookman was Chief of the Internet Bureau of the New York Attorney General's office.  Under his leadership, the Internet Bureau was one of the most active and aggressive law enforcement groups working on internet issues, and Mr. Brookman brought several groundbreaking cases to protect the rights of online consumers. He brought the first regulatory actions against spyware and adware companies, as well as against the advertisers who funded those companies.  He also brought several privacy cases against companies who misused or misappropriated consumers' personal information, including the first enforcement of Gramm-Leach-Bliley's restrictions on the use of consumer financial data.  In 2009, Mr. Brookman brought the first case against a company for "astroturfing" --- or seeding internet message boards and blogs with fake positive reviews.  He also brought important actions to preserve free speech online and to preserve network neutrality.

Mr. Brookman previously worked as a litigation associate for six years at Fried, Frank, Harris, Shriver & Jacobson LLP in both its New York and Washington offices.  He received his J.D. from the New York University School of Law in 1998 and his B.A. in Government and Foreign Affairs from the University of Virginia in 1995.

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3/11/2010 Consumer Privacy

The Federal Trade Commission and 36 state Attorneys General announced yesterday an impressive $12 million settlement with the identity theft protection outfit LifeLock over charges that the company engaged in deceptive and unfair business practices.  LifeLock rose to fame in recent years with a series of striking advertisements “guaranteeing” (their word) that the company could protect subscribers from identity theft.  A series of notable ads for the company even included the social security number of the company’s CEO as evidence of the protection that LifeLock provided.

The FTC and the state AGs thought LifeLock was promising too much.  Despite sweeping promises about the efficacy of LifeLock to protect its users from identity theft, in reality, the company only used (some say misused) publicly available free tools to make it harder for identity thieves to open new fraudulent accounts in the victim’s name.  LifeLock did nothing to protect against or monitor misuse of existing financial accounts --- by far the biggest source of online identity theft.  Nor did the company offer any protections against other common forms of identity theft, such as use of a person’s identity to fraudulently obtain medical care or employment.  The company admitted no wrongdoing as a result of the settlement, and at least one board member seems unrepentant about the company’s behavior.

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